ABOUT SUPERSOIE
Where is Supersoie based?
We're based out in the heart of Los Angeles in sunny California.
Where can we buy Supersoie products?
Supersoie products can be purchased right here on our website as well as several retailers in Los Angeles. We also hold monthly pop ups in Los Angeles (the location varies by month so please follow our instagram @supersoie for any updates).
Does Supersoie have instagram?
Follow us at: instagram.com/supersoie for updates.
Are the products 100% silk?
Yes, all of our products are 100% silk. All the products are made of 6A grade silk, which is the highest grade of silk available in the market. The thickness on all of our products is 22-momme, the best suited density for silk bedding products. We believe that anything below 22-momme is not durable and does not last as long as our customers would appreciate.
Do all the products come with the signature white box?
Yes, all our products come with the signature white box with sleeve. We wrap the products in white tissue paper with the signature Supersoie sticker on top. For detailed videos and pictures on our packaging, please visit our instagram at @supersoie.
CARE INSTRUCTIONS
Care instructions for silk pillowcases
The pillowcases should be hand washed or machine washed in cold water using silk detergent. If you're using a washing machine, opt for the delicates or silk wash option. We do not recommend dry cleaning. Do not tumble dry, bleach or use trichloroethylene. With the right care, Supersoie silk pillowcases can last up to several years.
Care instructions for silk scrunchies
Since silk scrunchies are smaller, we recommend spot cleaning with cold water. Do not wash, bleach, tumble dry or dry clean.
SHIPPING AND DELIVERY
Do you ship overseas?
Currently we only ship within the U.S. Currently, we offer free shipping within the U.S.
How long does delivery take?
Once we receive your order, our distribution team gets to work immediately and processes the order on the same day. Within the U.S., the estimated delivery time is around 2-4 business days.